Toyota Prius: What to do if...
Following these troubleshooting steps can help resolve common issues with
your 2024 Toyota Prius efficiently. If problems persist, consulting your
vehicle's owner's manual or seeking professional assistance is recommended for
thorough diagnosis and repair.
If you have a problem, check the following before contacting your Toyota
dealer.
The doors cannot be locked, unlocked, opened or closed
![The doors cannot be locked, unlocked, opened or closed - Toyota Prius 2024-2025](images/manuals/1/toyota_prius_what_to_do_if__7.webp)
You lose your keys
- If you lose your keys or mechanical keys, new genuine keys or mechanical
keys can be made by your Toyota dealer.
- If you lose your electronic keys, the risk of vehicle theft increases significantly.
Contact your Toyota dealer immediately
![The doors cannot be locked or unlocked - troubleshooting - Toyota Prius 2024-2025](images/manuals/1/toyota_prius_what_to_do_if__8.webp)
The doors cannot be locked or unlocked
- Is the key battery weak or depleted?
- Is the power switch in ON? When locking the doors, turn the power switch
off.
- Is the electronic key left inside the vehicle? When locking the doors, make
sure that you have the electronic key on your person.
- The function may not operate properly due to the condition of the radio
wave
![The rear door cannot be opened - troubleshooting - Toyota Prius 2024-2025](images/manuals/1/toyota_prius_what_to_do_if__9.webp)
The rear door cannot be opened
- Is the child-protector lock set? The rear door cannot be opened from inside
the vehicle when the lock is set. Open the rear door from outside and then unlock
the child-protector lock
If you think something is wrong
![The hybrid system does not start - troubleshooting - Toyota Prius 2024-2025](images/manuals/1/toyota_prius_what_to_do_if__10.webp)
The hybrid system does not start
- Did you press the power switch while firmly depressing the brake pedal?
- Is the shift position in P?
- Is the electronic key anywhere detectable inside the vehicle?
- Is the electronic key battery weak or depleted? In this case, the hybrid
system can be started in a temporary way.
- Is the 12-volt battery discharged?
![The windows do not open or close by operating the power window switches - troubleshooting - Toyota Prius 2024-2025](images/manuals/1/toyota_prius_what_to_do_if__11.webp)
The windows do not open or close by operating the power window switches
- Is the window lock switch pressed? The power window except for the one at
the driver's seat cannot be operated if the window lock switch is pressed.
![The power switch is turned off automatically - troubleshooting - Toyota Prius 2024-2025](images/manuals/1/toyota_prius_what_to_do_if__12.webp)
The power switch is turned off automatically
- The auto power off function will be operated if the vehicle is left in ACC
or ON (the hybrid system is not operating) for a period of time.
![A warning buzzer sounds during driving - troubleshooting - Toyota Prius 2024-2025](images/manuals/1/toyota_prius_what_to_do_if__13.webp)
A warning buzzer sounds during driving
- The seat belt reminder light is flashing
Are the driver and the passengers wearing the seat belts?
- The parking brake indicator is on
Is the parking brake released?
Depending on the situation, other types of warning buzzer may also sound.
![A warning buzzer sounds when leaving the vehicle - troubleshooting - Toyota Prius 2024-2025](images/manuals/1/toyota_prius_what_to_do_if__14.webp)
A warning buzzer sounds when leaving the vehicle
Is the message displayed on the multi-information display? Check the message
on the multi-information display.
![A warning light turns on or a warning message is displayed - troubleshooting - Toyota Prius 2024-2025](images/manuals/1/toyota_prius_what_to_do_if__15.webp)
A warning light turns on or a warning message is displayed
- When a warning light turns on or a warning message is displayed
When a problem has occurred
![If you have a flat tire - troubleshooting - Toyota Prius 2024-2025](images/manuals/1/toyota_prius_what_to_do_if__16.webp)
If you have a flat tire
- Stop the vehicle in a safe place and replace the flat tire with the spare
tire.
![The vehicle becomes stuck - troubleshooting - Toyota Prius 2024-2025](images/manuals/1/toyota_prius_what_to_do_if__17.webp)
The vehicle becomes stuck
- Try the procedure for when the vehicle becomes stuck in mud, dirt, or snow.